Home Care Policy & Procedure Manual

http://www.homecaretemplates.com/files/limitedoffer.jpgA Comprehensive fully customizable Home Care Policy & Procedure Manual is now available and we are offering our customers an introductory price for a limited time.

Our Home Care Policy & Procedure Manual includes over 140 professionally formatted, comprehensive home care business policies and procedures in Microsoft word that are all fully customizable. It contains important policies and procedures which provide the framework that defines your company’s/agency’s operating principles and processes. It will also prove to be very useful in helping you with any licensing or certification requirements for a home care business.

Please see list of included policies and procedures below.

Receive all the below ready made home care policies & procedures that you can personalize, customize and print in minutes for only $49.95!

Click Here to Purchase & Download ($49.95)

Policy and Procedure Manual Contents

Section One:  Organization & Administration Templates

  1.     Mission, Vision & Values
  2.     Legal Structure & Governing Body
  3.     Organizational Structure
  4.     Service Areas
  5.     Operating/Service Hours
  6.     Staffing & Staff Structure
  7.     Roles & Responsibilities of Manager/Administrator
  8.     Contracted Services
  9.     Display of Home Care/Business License
  10.     Certificates of Insurance
  11.     Office Building’s Compliance with Regulations
  12.     Promoting Agency Services       
  13.     Record Management

Section Two:  Scope of Services Templates

  1.     Services Provided
  2.     Personal Care Services
  3.     Homemaker Services
  4.     Companion/ Sitter Services
  5.     Respite Services
  6.     Friendly Reassurance Services
  7.     Chore Services

Section Three:  Service Delivery & Client Care Templates

  1.     Service Delivery Process
  2.     Provision of Information
  3.     Assessing Client Needs
  4.     Acceptance of Clients
  5.     Service Plan
  6.     Service Agreement
  7.     Consent to Receive/Refuse Services
  8.     Consent to Release Information
  9.     Monitoring & Follow-up
  10.     Client Notification of Change in Service
  11.     Withdrawal & Termination of Service
  12.     Rights & Responsibilities
  13.     Matching Clients & Home Care Workers
  14.     Supervision of Services
  15.     Entering Clients’ Homes
  16.     Failure of Clients to Answer Door
  17.     Client Emergencies
  18.     Weather Related Emergencies
  19.     Unstable Health Conditions
  20.     Confirmation of Service Hours
  21.     Transporting Clients in Private Vehicles
  22.     Managing Clients’ Finances/Property
  23.     Legal Issues Regarding Clients’ Finances/Property
  24.     Allegations of Financial/Property Misuse
  25.     Safe Storage of Medications
  26.     Client Abuse
  27.     Acceptance of Gifts.
  28.     Confidentiality & Privacy of Client Information
  29.     Client Satisfaction Review
  30.     Client Complaints/Grievances
  31.     Documentation & Client Records
  32.     Records Kept in Clients’ Homes
  33.     Safeguarding Client Records
  34.     Retention & Destruction of Client Records
  35.     Client Access to Information

Section Four:  Human Resources Templates

  1.     Recruitment, Selection & Hiring
  2.     Pre-Employment Background Checks
  3.     Licensure, Certification & Registration
  4.     Job Descriptions & Employment Types
  5.     Training & Development
  6.     Orientation
  7.     Personal Care Provider Training
  8.     Homemaker Training
  9.     Companion/Sitter Training
  10.     Annual Training
  11.     Staff Record of Training
  12.     Competency Evaluations
  13.     Probationary Period
  14.     Performance Appraisals
  15.     Human Rights
  16.     Equal Opportunity
  17.     Sexual Harassment
  18.     Cultural Diversity
  19.     Standards of Conduct & Work Ethics
  20.     Conflict of Interest
  21.     Employee Benefits & Compensation
  22.     Employee Breaks
  23.     Overtime
  24.     Dress Code
  25.     Privately-Owned & Agency Vehicles
  26.     Drugs & Alcohol
  27.     Secondary Employment
  28.     Disciplinary Action
  29.     Termination of Employment
  30.     Grievances/Complaints
  31.     Personnel Records
  32.     Confidentiality of Personnel Records

Section Five:  Health & Safety Templates

  1.     Employee Personal Safety
  2.     Home Environment Safety
  3.     Hazardous Household Materials
  4.     Oxygen Therapy
  5.     Violence & Threats of Violence
  6.     Threats                                                          
  7.     Assaults
  8.     Weapons
  9.     Bomb Threats
  10.     Hostage Situations
  11.     Suicide Situations
  12.     Environmental Emergencies/Disasters
  13.     Fire   
  14.     Earthquake
  15.     Hurricane
  16.     Tornado
  17.     Power Outages
  18.     Chemical Spills
  19.     Infection Control.
  20.     Blood-borne Diseases
  21.     Exposure Control Plan for Blood-borne Diseases
  22.     Reporting and Recording Exposure to Blood-borne Diseases
  23.     Universal Precautions
  24.     Personal Protective Equipment (PPE)
  25.     Hand Washing
  26.     Sharp Objects
  27.     Handling & Transporting Specimens
  28.     Laundry           
  29.     Blood & Body Substance Spills
  30.     Household Wastes
  31.     Aseptic Techniques
  32.     Care & Handling of Equipment
  33.     Care of Urinary Catheters
  34.     Hygienic Measures in the Home
  35.     Food Safety
  36.     Infectious/Communicable Diseases in the Community
  37.     Employees with Infectious/Communicable Diseases
  38.     Clients with Infectious/Communicable Diseases
  39.     Pregnant Employees
  40.     Immunizations

Section Six:  Financial Management Templates   

  1.     Financial Management System
  2.     Service Fees/Rates
  3.     Cash Disbursements
  4.     Cash Receipts
  5.     Billings & Receivables
  6.     Payroll
  7.     Bank Reconciliations
  8.     Section Seven:  Quality & Risk Management
  9.     Continuous Quality Improvement
  10.     Continuous Risk Management

Receive all the below ready made home care policies & procedures that you can personalize, customize and print in minutes for only $49.95!

Click Here to Purchase & Download ($49.95)

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