Frequently Asked Questions

At Home Care Templates, we understand that there are many questions people have about home care templates. That's why we've compiled a list of the most frequently asked questions and provided answers to help you make an informed decision about whether or not home care templates is the right solution for business.

Home Care TtemplatesQ: What payment methods do you accept?

A: We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all via Stripe.

Q: How secure is this website?

A: This website uses Stripe for payments, and Stripe automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)

Q: Do I need a Stripe account to purchase from this website?

A: No, you are not required to have a Stripe account to purchase from this website.

Q: How and when will I receive my templates ?

A: To avoid high shipping charges and get the product to you quickly, we currently send an email download to the email account you use during checkout.

Q: How long does it take to receive my download link?

A: The download is sent to your email address immediately after your payment clears. If it has been 24 hours and you have not received your download link, please check your bulk, spam or junk mail folder. You also may need to set your email to allow messages from info@homecaretemplates.com. Please send us an email if you have not received the forms. We will send them again right away.

Q: Are these forms suitable for other countries besides the US?

A: Yes, there is nothing country or state specific in any of the forms. The forms are written specifically for the home health care industry. They will work in any country. However, at this time, they are only available in English.

Q: What if I don’t have the programs needed to open these forms?

A: Our documents are created in Microsoft Word or Excel. If you do not have Microsoft Office, there is a free office productivity software you can download here http://www.openoffice.org/. You can also go to microsoft.com and search for the Word Viewer. This is a free download which will allow you to view and print your files. The library generally carries those programs as well.

Q: What if I am unhappy with the forms once I receive them?

A: We want every one of our customers to have the best experience possible. We will do everything we can to correct the problem. Please notify us within 5 days of receipt with any problems you may have.

Q. I already have some of my own business or agency systems. Why purchase your templates?

A: Even if you only used some of our materials then this would still be a valuable resource to compare, add to or improve your existing systems.

Q: What about franchises?

A: Although franchises can be right for some people we can provide you with the necessary employee manual, forms and templates at the fraction of the cost of a franchise and with no royalties to pay ever.

Q: Why not do it all ourselves?

A: Our staff have compiled our solutions over many years. It would take you many months/years to create the quality of these materials from scratch. Our solutions have been tried and tested.


What Our Satisfied Customers Say

  • “We were all very impressed with your home care business materials, and especially the way that you have organized and presented them. Starting a home care business was quick and much easier with your business start up guide, and business plan tools and sample. The forms and templates were of exceptional quality, I can't imagine creating them myself."
    Anita F.
  • “I am a start up home care business and was very pleased to have come across your business start up materials. I have looked at other informational home health care business materials but have found your business tools very useful and more professional. I am now able to focus on operating and growing my business."
    Carol J.
  • “The Home Health Care Business Start up Package helped me start my business faster and more efficiently than I could have done alone. The business plan and business forms were especially helpful!”
    Samantha D.
  • “The home care business start up package is well worth the money, and your service has been quick and very professional. Thank you, you have been very helpful in starting my home care business. I am glad I came across your website.”
    Beverly P.